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1.1.1 Welcome and Foreword


This document was reviewed and updated in April 2019.

These procedures support front line practitioners and managers with the development of good practice and play an important role in ensuring the quality and timeliness of our work in achieving best outcomes for children and their families. All staff are expected to follow them. They have been updated to reflect best practice and the requirements of Working Together to Safeguard Children and the latest legislation and government guidance.

Together with the Portal, these procedures provide a best practice framework to support all workers within their roles. For this to be effective it is important that they are regularly accessed, owned and valued by all staff.

Key terms are defined throughout. Rather than repeating key guidance, hyperlinks to relevant local and national policy, guidance and legislation are made. It is very important that the procedures are clear and up to date. Whilst they are revised regularly to reflect changes in legislation, case law, etc. staff are encouraged to highlight any gaps or inaccuracies by e-mailing:

If there is any concern that following the requirements of a particular procedure might not be in the interests of a particular child, this must immediately be discussed with your line manager and a way forward agreed.

I advise you to familiarise yourself with all our procedures in order to maintain the most up-to-date standards of practice. The children and their families with whom we work should expect no less than our adherence to the standards of practice that we set ourselves.

Lou Williams
Service Director: Children and Safeguarding
(April 2019)